Blogs

Goodlife Fitness

Goodlife Fitness

Before I get into my bad tales about Goodlife, I bring to your attention their bad taste when it comes to collecting payment for membership fees. When you sign up with Goodlife, their preferred method of payment is automatic withdrawals from your bank account every month. The reason they do this is to make it difficult to get your money back if you cancel
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Airline Industry

Airline Industry

What on earth happened to good customer service in the airline industry? There was a time when flying was a pleasant experience and you were treated like royalty. The airlines would bend over backwards to keep customers happy. Today, the passion for customer service has been replaced by nickel and diming you for everything. Some of you may remember Wardair. They made
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Auto Dealers

Scarborough Auto Dealers

My wife and I are older and wiser now and we have learned from our negative car buying experience at Toronto Dodge when we were younger. We don’t take crap from anyone these days, especially car dealers. After several years of being loyal Ford customers, it was time for a change and we wanted to look at buying an import model. We drove a mini-van for years as
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Bell

Bell Corporate Culture

This is my third blog on Bell and you might think I have some sort of vendetta against the company. They are difficult to ignore because they have given me so much negative material to work with. I've experienced them on the outside like many of you, but I also have some first hand experience on the inside. Much of my disdain for Bell can be attributed to their corporate culture
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Virgin Mobile

Virgin Mobile

This tale is a mix of good and bad but in the end it was good. One incident in particular rubbed me the wrong way but Virgin Mobile made a smart move to keep me as a customer. As a result of my Rogers experience I switched to Virgin Mobile in 2006. Before switching I did some research to find an alternative that wasn’t Bell or Rogers. (Telus was not an option because they
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Leon's Furniture

  In our early years of buying furniture my wife and I frequently shopped at Leon’s. I always liked their “Don’t Pay a Cent Event” because we could receive the furniture we wanted now and pay for it later. It wasn’t the best approach because when it came time to paying the bill later, we never seemed to have extra money lying around anyway. After being in our current house
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05/24/2019